Product delivery

The delivery of Autom8-IT test products can be combined with some extra services, which can help you in getting upto speed. The following options are possible:
  •  Training
  •  On-site support of (part-time) test resource(s)
  •  Remote support of test resource(s)
  •  Multi-language support
  •  Concurrent user discounts

Customer support

  • Our customer support program aims that we together with our customers create and move to a strategic customer relationship. It means that Autom8-IT acts as trusted advisor and vendor of test products in order to help our customers in improving and optimising their business the best possible way.

    Accordingly the employees of our customer support centre guarantee that our customers get the level of

  • service they need. In order to achieve this we ensure that our people provide a quick follow-up of problems and incidents.

    If you have any questions regarding our software testing products or you encounter a problem, please do not hesitate to contact us. Click here for our contact details in order to drop us an e-mail or to give us a call.




Service level agreements

  •  Customer / Project specific service level  agreements
  •  Product related service level agreements

Customer support desk

The customer support desk director of Autom8-IT has implemented the first two sections of the latest ITIL-standard within our customer support desk:

"As Autom8-IT delivers test software we know that the market is very critical of our test products. This attitude forces us to have the delivery of Autom8-test solutions and our customer service support under control and have the latter very well settled."